Although we were initially sceptical about outsourcing our credit control for fear of upsetting our clients, we appointed Express Debt Collection and have been very pleased with their professionalism. Our debtor days have been reduced significantly with no loss of client goodwill. This has improved our cash flow, released fee-earners time and reduced administration costs.
Matthew R Anwyl MRICS, FAAV, BSc (Hons)
Finance Partner
We view our trade as a true profession. As a result, our skills are constantly improving. We have proved time and again that our polite but professional and persuasive methods are far more successful than resorting to threatening tactics.