I can now write to say that the cheque sent to me recently in settlement of that large outstanding school fee account, which had been of particular concern to me for about a year, has been cleared by the bank. This satisfactory outcome must be a tribute to Express Debt Collection's patient and persuasive dialogue with the parent over the course of many weeks.
Experience has shown that the legal route generally does not produce a favourable result either in terms of administrative effort, or of relationship with parents, or indeed of actually receiving payment at the end. With your approach, in contrast, I have often received payment and I have never had a complaint from a parent whom you have approached. The Provost and Fellows of Eton and the Head Master are nothing other than appreciative when I have occasion to mention the results achieved.
I should be happy if you wish to show this letter to potential clients and to speak with them if they wish.
A.G Wynn
School Bursar
We view our trade as a true profession. As a result, our skills are constantly improving. We have proved time and again that our polite but professional and persuasive methods are far more successful than resorting to threatening tactics.