As a national firm of Property Consultants, we had limited success using solicitors to assist our in house collection of old debts.
We then became aware of The Express Group in 2006 through a recommendation from another property firm and we initially used them to collect historical bad-debt. They performed well and it became clear that the service offered by Express could be extended to collect all debts.
They have made a point of fully understanding our requirements and have made the effort to visit all our various offices and have spoken to all fee earners.
We have now entrusted them with all debts at the 30 day stage with access to our accounting system and they collect in our name. I think this shows the trust we have in their professionalism and level of service.
In short, Express Debt Collection collects our outstanding fees quickly and with no loss of client goodwill.
I am very happy to recommend their services.
Paul Taylor BA (Hons)